Experience

Scope & intention of my work:

I partner with mission-driven organizations, startups, and learning institutions to design human-centered experience, develop people-first programs, and build cultures that support growth, clarity, and purpose—at every level of the organization.

Leadership Experience

Experience Design | People Development | Strategy

WorkingBetter.Co – Co Founder, Sr. Experience Designer, Minneapolis, MN (June 2025- Present)

Windy Willow Preschool- Teacher, Lakeville, MN (June 2025- Present)

Prime Digital Academy – Minneapolis, MN (March 2018- November 2024)

Director of Customer Experience
- Led end-to-end customer experience strategy including enrollment, engagement, and retention to deliver sustained growth and long-term value.
- Collaborated with leadership team to represent the voice of the customer to inform changes and improvements across product, marketing, and customer experience.

Director of Student Experience & Development
- Led strategy and programs that integrated learning, culture, and community—advancing student development, belonging, and success across the learner journey.
- Collaborated with leadership team to represent the voice of the student to inform changes and improvements across product, marketing, and student experience.

Community Manager
- Led programs and workshops to increase engagement, foster relationships, and connect professionals to continuously learn and grow as a community.
- Collaborated with leadership team to represent the voice of the community to inform changes and improvements across product, marketing, and alumni, student and volunteer experience.

Leadership Consultant & Coach

Coach | Personal Brand | Skill Development

Emily Schumacher Coaching– Minneapolis, MN (July 2021- Present)

Working with 1-3 clients at a time to help them align with their goals, stay accountable for self-identified next steps and holding space for everything in between.

Learning & Development Experience

Advisor | Coach | Program Manager

Hennepin Technical College
- Academic Advisor & Career Coach (2016–2018)

St. Olaf College
- Residential Life Advisor & Leadership Coach (2015–2016)

Colorado College
- Residential Life Advisor & Leadership Coach (2014–2015)

University of Minnesota, Carlson School of Management
- Career Coach Intern (2013)

Hennepin Technical College
- Student Life Manager (2013)

Gustavus Adolphus College
- Admissions & Residential Life Intern (2012)

Education

Masters of Arts, Student Affairs – University of St. Thomas, College of Education

Bachelor of Arts, Psychology – Gustavus Adolphus College, Department of Psychological Science

Trainings

Big Emotions and Self- Regulation for Adults & Children – (Penn State, November 2025)
Child Development: An Introduction to Learning Theories (Penn State, October 2025)
Theories Assessment: Deepening Your Practice – (Child Care Aware MN, October 2025)
Trauma-Informed Teaching Practices for Adult Learners (Literacy MN, May 2021)
Inclusive Leadership Facilitator (NCXT, January 2021)
Executive Coaching Training (Co-Active, June 2021)
Mental Health First Aid Responder (Mental Health First Aid, May 2020)
So Now You’re a Manager (Plucky, October 2019)

Community Engagements

Operations Manager (NCXT, January 2025)
Classroom Volunteer (Windy Willow School, 2025)
So Now You’re a Manager, Volunteer Facilitator (Plucky, 2023)